Shipping policy

All orders ship from Alberta, Canada. We currently ship within Canada only.

Processing time

Orders are processed Monday to Friday, excluding holidays, and ship within 5 business days of purchase. You'll receive an email with tracking information as soon as your order is on its way.

Shipping methods & delivery times

Standard: 2–9 business days in transit after dispatch

Express: 1–7 business days in transit after dispatch

Remote and rural addresses may take a little longer — your tracking link will always have the latest info.

Carriers & tracking

Orders ship via Canada Post with tracking included on every parcel. Please allow up to one
business day for tracking to activate after you receive your shipping email.

Holiday season

During November and December, please allow the full processing window — we'll always let you know if we expect significant delays.

Addresses

Please double-check your shipping address at checkout. We're not
responsible for parcels sent to an incorrect address you provided, or for unclaimed parcels
returned to us — though we'll always do our best to help sort it out.

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